3 Reasons Why Using Employee Feedback Software Helps Boost Retention

20 September 2021
 Categories: Business, Blog

Employee retention is a primary concern of every corporation, since losing valuable team members during a project can significantly delay it. In addition, training a replacement can be time-consuming and costly. As a result, preventing unhappy employees from quitting is one of the best ways to keep teams productive.

Allowing employees to provide feedback about their jobs and about how their manager is leading them is one way that your company can help boost retention, and the easiest way to do so is to use employee feedback software. This software integrates into existing team chat platforms and allows employees to provide short feedback expressing how they feel about the project and their manager. To learn three reasons why this increases employee retention, read on.

1. Enables Employees to Become Continually Engaged

Allowing employees to provide feedback about how well their managers are leading them results in them feeling more engaged in their jobs and in the company. Employee feedback software allows employees to provide this feedback whenever they wish, which means that they always have the option to voice their opinions. The ability to provide instant feedback helps employees feel like valued team members whose concerns are listened to, which increases retention.

2. Makes Feedback More Accurate, Giving Managers a Better Idea of Their Performance

Managers commonly solicit feedback from employees through scheduled feedback meetings. Unfortunately, this doesn't always give managers a true picture of what's going on — if the meeting interrupted an employee's workflow, they may be annoyed and give negative feedback even when they're otherwise pleased with their manager's performance. Conversely, employees who are displeased with their manager's performance may give positive feedback simply to end the meeting quicker.

Using employee feedback software eliminates the need for scheduled feedback meetings, as it allows employees to easily offer feedback on their own time. This prevents meetings from interrupting employee workflow, which both improves productivity and results in more helpful feedback. When managers have a better understanding of how they're doing, they're able to do a better job leading their employees and making the changes necessary to prevent unhappy employees from leaving.

3. Allows for Instant Intervention When Negative Feedback Is Received

Employee feedback software also allows positive and negative feedback to be tracked over time and graphed. This allows managers to see how they're performing in real-time, and it also immediately alerts them whenever feedback is trending towards the negative. With this information, managers can take immediate corrective steps to ask employees what they feel is wrong with the project and how they can fix it.

Solving the problem immediately prevents employees from becoming even more unhappy with their current project, which helps boost retention by keeping them satisfied doing their jobs.

Overall, employee feedback software helps employees feel engaged in their teams while also providing managers with useful information about how they can lead their teams better. Both of these factors help significantly boost team productivity. If you want to help your employees feel more involved in their teams and improve retention, integrate employee feedback software into your company's human resources strategy.